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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Gillan

Mark Gillan

September 20, 2024

5  out of  5
rating by Mark Gillan
"Valerie & Steffanie have always been there to handle anything needed. They are very responsive, friendly, and knowledgeable. Always a pleasure doing business with them."
We responded:
"Mark, thank you for your wonderful review! I'm glad to hear that you find our team responsive, friendly, and knowledgeable. It's always a pleasure to assist you with your insurance needs. If you ever need anything else, don't hesitate to reach out. - Valerie Bean - State Farm Insurance Agent, El Dorado, KS"
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Alexx Wranosky

September 9, 2024

5  out of  5
rating by Alexx Wranosky
"The absolute best. Valerie and Stephanie continually go above and beyond to take care of all of my needs. Would recommend them be absolutely anyone, you’re truly in the best hands."
We responded:
"Alexx, thank you for your wonderful review! I'm glad to know that you feel well taken care of. Your recommendation means a lot to us. If you ever need anything else, we're here to help. - Valerie Bean - State Farm Insurance Agent, El Dorado, KS"
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SUPERIOR AUTO CARE

July 12, 2024

5  out of  5
rating by SUPERIOR AUTO CARE
"Valerie's Team goes above and beyond to take care of you!! I can’t begin to thank them enough for all they do!"
We responded:
"Thank you so much, Superior Auto Care! It means a lot to us to know we've been able to take good care of you. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most. - Valerie Bean - State Farm Insurance Agent, El Dorado, KS"
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Jacob Johnson

June 18, 2024

5  out of  5
rating by Jacob Johnson
"Today I signed a policy with State Farm and Valerie was amazing. Walked me through all of it and explained things so well. If you’re looking for insurance from a really good company and someone who cares call Valerie. She’s genuine, honest and will put in the leg work to get you where you need to be"
We responded:
"Jacob, I'm thrilled you had such a positive experience signing a policy with us! I'm pleased to hear that Valerie provided exceptional service and guidance throughout the process. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Valerie Bean - State Farm Insurance Agent, El Dorado, KS"
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Jeremy “Jukulele” Mitchell

February 25, 2024

5  out of  5
rating by Jeremy “Jukulele” Mitchell
"Had a difficult situation with underwriters trying to cancel my homeowners policy. Valerie helped me to work through the issues and acted as as an advocate to the underwriters to ensure there were were no lapses in coverage."
We responded:
"Thank you, Jeremy, for the amazing review! Our team works hard to provide a great insurance experience in El Dorado and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Susan Runyan

February 23, 2024

5  out of  5
rating by Susan Runyan
"Valerie and team are immediately available and helpful when needed! Standing at the tag office, forgot my insurance card… called and immediately emailed! Thank you!!!"
We responded:
"Thanks, Susan! We appreciate your trust in us for your insurance needs! Your positive feedback means a lot to us! Feel free to contact us anytime if you ever need anything else!"
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Karen Reed

February 9, 2024

5  out of  5
rating by Karen Reed
"Valerie and Stephanie are the best! We have been with State Farm for nearly 7 years. Our interactions with both Valerie and Stephanie have been nothing but professional, positive, helpful, and easy. We highly recommend Valerie!"
We responded:
"Thank you for the wonderful review, Karen! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Roger Hinnen

December 21, 2023

5  out of  5
rating by Roger Hinnen
"Valerie and Stephanie are always very willing and able to help me anytime I have a question. Glad to be associated with them."
We responded:
"Roger, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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carolyn Heubach

December 14, 2023

5  out of  5
rating by carolyn Heubach
"Very friendly and very helpful."
We responded:
"Thank you for the kind review, Carolyn! We appreciate you!"
Profile photo of Dee Self

Dee Self

November 2, 2023

5  out of  5
rating by Dee Self
"Valerie and her team are truly the best. Always fast and friendly, knowledgeable and professional. Highly recommend!!"
We responded:
"Thank you, Dee! We appreciate the positive review & we're thankful to have you as part of our State Farm family!"
Profile photo of DonnAng Myers

DonnAng Myers

November 2, 2023

2  out of  5
rating by DonnAng Myers
"Overcharged for 3 years after moving to the amount of 600.00 and was personally told by Valerie that it's not her problem. Retired veteran living on a fixed income and it matters to me. Business moved to another hopefully more attentive agent. After 30 years with state farm, I am considering other options since my younger wife caused my premiums to be unaffordable. 2 Stars."
We responded:
"Donald, I am sorry I was unable to resolve your account to your satisfaction. Having said that, our office takes great pride in providing an excellent customer experience. You have previously reported being extremely happy with our service and even acknowledged my willingness to stay after hours to make sure of your safety. That’s just what we do, and you experienced it first-hand. As for yesterday, I am sorry the phone connection we had didn’t allow for you to hear my response, and it is unfortunate you cut the phone call short. I welcome the opportunity to clarify your billing to resolve this misunderstanding. On a professional note, I am saddened that after our long business relationship you have made this decision, but I do wish you the best with your new agent. -Valerie "
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Trevor Riddle

October 2, 2023

5  out of  5
rating by Trevor Riddle
"Valerie has been our insurance agent for more than 10 years. She and her team have always been there for us. They are easy to reach and always responsive when we need them."
We responded:
"Trevor, we appreciate the kind words about our El Dorado State Farm office. It has truly been a pleasure working with you and we look forward to serving your insurance needs for many more years!"
Profile photo of Marti McLeod

Marti McLeod

June 5, 2023

5  out of  5
rating by Marti McLeod
"It's hard to think about buying life insurance for your child, because as parents, we're supposed to outlive our children. It wasn't until our son was in college and we met one of his college friends, who, as a college freshman, was diagnosed with a terminal illness. It was hard enough when our son left home for college- we knew we were not prepared for a devastating blow such as his friend's family was dealing with. Valerie had just opened her State Farm agency and she helped us with a life insurance policy for our son, thinking of the things that we couldn't begin to think about at that time. She was thoughtful, caring and professional in her help with a hard subject. We still have that life insurance policy all these years later, and I would still recommend Valerie to any parent with a college-bound student."
We responded:
"Marti, thank you for sharing your positive feedback about the service we provided to you while searching for life insurance for your son. We strive to find the right solutions for each of our customers and enjoyed being able to assist your family. Thanks for your kind and thoughtful 5 Star review, it made our day! "
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Dusty Young

December 20, 2022

5  out of  5
rating by Dusty Young
"These people live up to the promise of "like a good neighbor" I literally look forward to talking with them when I have to call. I can't recommend them highly enough."
We responded:
"Thank you so much for your kind words Dusty! We have thoroughly enjoyed assisting your family with your insurance needs as we do take the State Farm motto to heart! Glad to hear you think we're hitting the mark! Merry Christmas & Happy New Year! Valerie"
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Marcus Mckee

November 9, 2022

5  out of  5
rating by Marcus Mckee
"Valerie and team are absolutely excellent! My wife and I first came to Valerie's office in need of car and home insurance. Less than an hour learning about our options and we were ready to make an educated decision. Better coverage than our previous provider AND at a lower monthly cost! To anyone interested in reviewing their current insurance plan - head over to see Valerie, it'll be the best decision you've made all year. To Valerie - thank you so so much for your help. Excited to team up again in the future on the next home/car we buy :)"
We responded:
"Marcus, thank you for taking the time to share your experience with our office! We work hard to provide quality insurance, and are thrilled to hear we were able to do just that for your home and auto policies. I appreciate you putting your trust in my office to help protect what matters most. Thanks! "
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Noah Wolff

September 7, 2022

5  out of  5
rating by Noah Wolff
"Valerie has be great! My wife and I have used Valerie for several years now and always have had a great experience. We do our home, auto and life insurance with her. She is always quick to reply and is very knowledgeable. Valerie helped use navigate all the “firsts” with insurance when we bought our first home. She is someone we can trust! Highly recommend her!"
We responded:
"Thanks Noah for your kind words! I and my staff have truly enjoyed working with your family to help take care of all that is important and treasured in your life. We love knowing you appreciate our guidance and look forward to all the future holds for your family! As always, we are just a call or click away! -Valerie"
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Bart Hamilton

June 2, 2022

5  out of  5
rating by Bart Hamilton
"Very helpful!!"
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Shannon

January 26, 2022

5  out of  5
rating by Shannon
"Valerie is awesome! We've been with her for several years and she's always been very responsive and helpful. She makes us feel like valued customers and we also value her as well. Thank you Valerie!!! State Farm as a whole has been very good to us as well. We recently had to file a claim and everyone that we dealt with was right on top of it all. A+++! Thank you State Farm!"
We responded:
"Thank you Shannon for the 5 Star rating and your kind words about my agency. I and my team have enjoyed working with you & Lee over the years and while having a claim is never enjoyable, I'm thrilled we were able to make it as simple & pain free as possible! -Valerie"
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logan woodbridge

January 24, 2022

5  out of  5
rating by logan woodbridge
"Valerie and her team has been so great to me. She is always up front and very knowledgeable about which product is right for me. From investment homes to cars, she has helped with any situation I have came about. I will never move insurance agents!"
We responded:
"Thanks so much Logan! I am honored by your high praise. I and my team enjoy assisting you and are always excited to work with you on your latest project. -Valerie"
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Jennifer Hatch

January 14, 2022

5  out of  5
rating by Jennifer Hatch
"Valerie and her team are awesome! Always there to help and get things taken care of as quickly and efficient as possible!"
We responded:
"Thanks so much Jennifer for your 5 star review!! We are thrilled to have you as a customer and truly appreciate your family trusting us with your insurance needs! Always happy to assist you with whatever pops up. Like a good neighbor, you know! -Valerie"
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Todd Edwards

August 18, 2021

4  out of  5
rating by Todd Edwards
"Nice, friendly, helpful"
We responded:
"Thanks Todd. Always great to see you!"
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Greg Schneider II

September 30, 2020

1  out of  5
rating by Greg Schneider II
"I purchased a new car and got a quote from them. They changed the price 3 times and every time I called all I got was “I’m sorry”. I thought since I had service for 3 years they’d be more truthful with me. The bill was $20 more than they told me initially. I’ve never had to call an insurance company this many times and got this many different numbers."
We responded:
"Greg, I so appreciate you calling our office to review your concerns. As we discussed, I do apologize for any error on our part. It is never pleasant to hear negative feedback, but allows myself & my team the opportunity to correct miscommunications and improve the customer experience. Pleased that we were able to resolve the issues to your satisfaction. Feel free to call me directly should you need further assistance."
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JT Counts

February 8, 2020

5  out of  5
rating by JT Counts
"I appreciate all the work they do."
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Rodney Parker

January 30, 2020

5  out of  5
rating by Rodney Parker
"Friendly staff"
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John Schilling

April 21, 2019

5  out of  5
rating by John Schilling
"She will find you all the discounts. Patient and knowledgeable"